COLLECTION OF PERSONAL INFORMATION
Peninsula Safety & Workwear collects the following personal information when you place an order with us:
- email address
- phone numbers
- home and shipping addresses
The security of your personal information is important to us. When you enter sensitive information (like name and address details) on our website, we encrypt that information using secure socket layer technology (SSL).
We do not store any payment information, except for the payment method itself. All 3rd party payment providers encrypt your payment information and are only stored within their systems. e.g. PayPal, Afterpay and Shopify Payments.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once information has been received. If you have any questions about security on our website, please contact us here.
USE OF PERSONAL INFORMATION
The information is used so that we can process and fulfil your order and to let you know the status of your order and provide a high level of customer service. Correspondence is recorded in order to provide service references, and to assist with staff development.
When you place an order on the Peninsula Safety & Workwear website or register to our email marketing, we will use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
DISCLOSURE OF PERSONAL INFORMATION
Peninsula Safety & Workwear will not disclose any information about any individual without the individual's consent, except to comply with applicable law or valid legal process.
We do not sell or otherwise pass your details to third parties for marketing purposes and marketing communications you subscribe to will only be sent by Peninsula Safety & Workwear.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact details (such as name, email, & postal address and financial information (such as credit card number, expiry date and CCV number.
We use this information to fill orders and for billing purposes. If we have trouble processing your order, we will use this information to contact you.
- Your computer's IP address and browser type
- Webpage you were visiting before you came to our site.
- The pages you visit on Peninsula Safety & Workwear’s website.
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
COMPLAINTS ABOUT PRIVACY BREACHES
If you are not satisfied with the way in which we handle your enquiry or complaint, please let us know via Contact Us. We will try to address your concerns as soon as reasonably possible.